First Convenience Bank Complaints and Reviews

1.2
  • Absolutely nothing1 votes
  • 7-day week schedule1 votes
  • Open 7 days a week1 votes
  • All the bank fees2 votes
  • Charging fees on top of fees2 votes
  • Unprofessionalism2 votes
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  • Mar 25
  • Banks
  • Dallas, Texas
  • Bank Account
  • 12
  • REVIEW RATING 4/5

This bank was the cause of the errors on my account, then refused to waive the numerous fees on my account. I reported them to the BBB today and I'm currently in talks with an attorney to take my case to small claims court. I'm speaking with different media outlets to get the word out about this bank and every single time I see them trying to get someone to sign up I make sure to stop them before... Read more

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  • Mar 18
  • Banks
  • Dallas, Texas
  • Checking Account
  • 1
  • 1
  • 58
  • REVIEW RATING 3/5

I opened a checking account about 4 years ago, cause Im in and out of town and needed access to cash, kept a balance of 200-500 dollars, last week got a statement that they were charing me $35 for 10 month of inactivity...called and raised ***, they basically made fun of me...the asked to send me my balance and they had a $5 fee for that. Those bastards stole $40 from me for them to use my... Read more

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  • Mar 03
  • Banks
  • Fort Worth, Texas
  • Loan
  • 1
  • 1
  • 45
  • REVIEW RATING 3/5

1st *** BANK has very poorly trained staff. Due to a teller/clerk who spoutted off, I do believe, what was the first thing that popped into his otherwise empty head, in regards to debits presented for payment and how long it took to debit the account, we ended up with of course, IFS!!!! It started a horrid snowball effect in which we ended up $ 800.00 in the hole!!Their FAULT, THEIR ERROR, THEIR... Read more

Was this review helpful? 0 1

I didnt overdraft, but charge 175'00 for not habing money n my checking. The said thecwould reimubres me. Have not seen a dine of it. Im sorevthats agsinst the law. Add comment

This bank is the worst bank ever. The employees and "help line" are worthless!!!! I have no way of accessing my own account and money cause these jack *** make everything so complicated! !! Add comment

  • Feb 20
  • Banks
  • Baytown, Texas
  • Debit Transaction
  • 70
  • REVIEW RATING 4/5

I had a couple of debit transactions. Check from job had been direct deposited, money taken out of account at time I completed my debit transaction leading me to believe I had x amount of dollars available to me. Went to make groceries and pay a couple of bills. The following week I was charged 3 overdraft fees. When I called customer service they tried to play me *** by telling me debit... Read more

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  • Feb 07
  • Banks
  • Dallas, Texas
  • Overdraft Fee
  • 2
  • 2
  • 73
  • REVIEW RATING 3/5

I cannot believe that this bank would rather not waive an overdraft fee as a one time courtesy that was only there for one day, than keep me as a customer. I swear they have no kind of customer service and they are not willing to work with you. I would not recommend this bank. Not worth it. Unless you like to pay fees for everything, including calling customer service. It will be more expensive... Read more

Was this review helpful? 1 2

  • Feb 02
  • Banks
  • Round Rock, Texas
  • Account Fees
  • 92
  • REVIEW RATING 5/5

I was using this account as a back up acct. I have a $50 direct deposit going in there because I was told I needed to have a total of $100 being DD in order to not be charged a acct maintenance fee. I have been charged the fee for the last 2 months. The first time that fee made my acct go negative so then I was charged a negative acct balance fee. I went in and got the fees reversed and was... Read more

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  • Feb 02
  • Banks
  • Midland, Texas
  • Account Closing
  • 42
  • REVIEW RATING 4/5

This is absolutely to WORST bank i have ever dealt with. They wont xlose accts when u request then charge you overdraft you pay that request it closed but oh no then there are yet more overdrafts. Then you deposit a pay check they put a hold on it ...because of overdrafts. That they caused in the first place. Then the bank on i20 called the rankin branch wont answer the phone even to their own... Read more

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  • Jan 30
  • Banks
  • Arlington, Texas
  • Overdraft
  • 72
  • REVIEW RATING 3/5

Omg the bank allows overdraft up to a certain amount at first was great i could get one overdraft chg for a certain amt of money well now thy only allow u to write cks to your creditors and chg for each one and ihv a pending deposit showing well bank refuses to allow dep.said it only will be released on 3rd we dont know why thy say its pending on 30th well i hv checks out wonder if thy will keep... Read more

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