• 7-day week schedule1 votes
  • unprofessionalism1 votes
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  • Jan 11
  • Banks
  • Houston, Texas
  • Staff
  • 23

Very rude unfriendly Hispanic ladies working for the New Caney Texas bank (dry, unfriendly and will not greet you at all) they are horrible to deal with. Tried a different bank same rudeness and will not greet you at all when you enter for business very dry and unprofessional. Porter Texas bank in Kroger is horrible also, these banks need to be closed. One of the ladies in the Porter texas store... Read more

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  • Jan 09
  • Banks
  • Houston, Texas
  • Mortgage
  • 24

The worst experience in my life is dealing with this bank. Manager would not speak with me because she was on Facebook and I guess that was more important. Still haven't found the missing mortgage payment that was they supposedly sent for a bill pay, they told me I had to do the investigating and when I tell them to close the account they wanted to charge me a fee. They had no sense of... Read more

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  • Jan 02
  • Banks
  • Millville, New Jersey
  • Savings Account
  • 34

Stapely location, very unprofessional, if you ask for a savings account they sign you up for a second checking account instead, that's what they get bonuses from. They charge ridiculous fees. My account was overdrawn a buck and a half and instead of just one overdraft fee they charged a fee for every item that cleared over the weekend. They also don't bother to tell you about the other various... Read more

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Customer service is horrible. Ive bank with them for three years. I keep paying overdraft fees. Now my balance is negstive 179.00, all are fees except 38.00. The people are rude and want work with you. I no longer have overdraft protection. I've had it. Add comment

This bamk is horrible. Ive been with for three years and im paying overdraft fees constantly. Now my balance is negatve 179.00 and the orginial was just 38.00 dollars. Add comment

This bank will nickel and dime you to death. If you try to run a transaction, and it's declined for any reason, they will pop you with a $2.00 "TRANSACTION DENIAL FEE". They charge a $35 "NEGATIVE BALANCE FEE", just to name a couple of their ridiculous fees. This is what 30+ years of de-regulation has given to WE the PEOPLE, and this bank certainly racks up on it too. Add comment

  • Nov 25, 2014
  • Banks
  • Cypress, Texas
  • Bank Account
  • 183

OK guys, this bank is full of it. Unfortunately I been having an account with First Convenience since 2010 and today I regret it. I hardly ever checked my account activity because I'd figured my money was safe. Last week someone wither $250.25 from my account and signed pretending it was me. Soon I went to the bank and file a claim, the bank tellers where judging me and asking me weird questions.... Read more

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I'm going through the same ordeal my bank just informed me that i over draft over $500. dollars i don't even have over draft because i'm a new customer so of course they are expecting payment. VERY UPSET. Add comment

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