First Convenience Bank Complaints and Reviews

1.3
  • 7-day week schedule1 votes
  • Open 7 days a week1 votes
  • Charging fees on top of fees2 votes
  • Unprofessionalism2 votes
  • All the bank fees2 votes
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I didnt overdraft, but charge 175'00 for not habing money n my checking. The said thecwould reimubres me. Have not seen a dine of it. Im sorevthats agsinst the law. Add comment

This bank is the worst bank ever. The employees and "help line" are worthless!!!! I have no way of accessing my own account and money cause these jack *** make everything so complicated! !! Add comment

  • Feb 20
  • Banks
  • Baytown, Texas
  • Debit Transaction
  • 34
  • REVIEW RATING 3/5

I had a couple of debit transactions. Check from job had been direct deposited, money taken out of account at time I completed my debit transaction leading me to believe I had x amount of dollars available to me. Went to make groceries and pay a couple of bills. The following week I was charged 3 overdraft fees. When I called customer service they tried to play me *** by telling me debit... Read more

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  • Feb 07
  • Banks
  • Dallas, Texas
  • Overdraft Fee
  • 2
  • 2
  • 59
  • REVIEW RATING 3/5

I cannot believe that this bank would rather not waive an overdraft fee as a one time courtesy that was only there for one day, than keep me as a customer. I swear they have no kind of customer service and they are not willing to work with you. I would not recommend this bank. Not worth it. Unless you like to pay fees for everything, including calling customer service. It will be more expensive... Read more

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  • Feb 02
  • Banks
  • Round Rock, Texas
  • Account Fees
  • 66
  • REVIEW RATING 4/5

I was using this account as a back up acct. I have a $50 direct deposit going in there because I was told I needed to have a total of $100 being DD in order to not be charged a acct maintenance fee. I have been charged the fee for the last 2 months. The first time that fee made my acct go negative so then I was charged a negative acct balance fee. I went in and got the fees reversed and was... Read more

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  • Feb 02
  • Banks
  • Midland, Texas
  • Account Closing
  • 29
  • REVIEW RATING 4/5

This is absolutely to WORST bank i have ever dealt with. They wont xlose accts when u request then charge you overdraft you pay that request it closed but oh no then there are yet more overdrafts. Then you deposit a pay check they put a hold on it ...because of overdrafts. That they caused in the first place. Then the bank on i20 called the rankin branch wont answer the phone even to their own... Read more

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  • Jan 30
  • Banks
  • Arlington, Texas
  • Overdraft
  • 49
  • REVIEW RATING 3/5

Omg the bank allows overdraft up to a certain amount at first was great i could get one overdraft chg for a certain amt of money well now thy only allow u to write cks to your creditors and chg for each one and ihv a pending deposit showing well bank refuses to allow dep.said it only will be released on 3rd we dont know why thy say its pending on 30th well i hv checks out wonder if thy will keep... Read more

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misleading customer's with fresh start loan Add comment

  • Jan 11
  • Banks
  • Houston, Texas
  • Staff
  • 48
  • REVIEW RATING 4/5

Very rude unfriendly Hispanic ladies working for the New Caney Texas bank (dry, unfriendly and will not greet you at all) they are horrible to deal with. Tried a different bank same rudeness and will not greet you at all when you enter for business very dry and unprofessional. Porter Texas bank in Kroger is horrible also, these banks need to be closed. One of the ladies in the Porter texas store... Read more

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  • Jan 09
  • Banks
  • Houston, Texas
  • Mortgage
  • 43
  • REVIEW RATING 4/5

The worst experience in my life is dealing with this bank. Manager would not speak with me because she was on Facebook and I guess that was more important. Still haven't found the missing mortgage payment that was they supposedly sent for a bill pay, they told me I had to do the investigating and when I tell them to close the account they wanted to charge me a fee. They had no sense of... Read more

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