First Convenience Bank Complaints and Reviews

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  • Customers like
    • 7-day week schedule1
    • Open 7 days a week1
  • Customers don't like
    • Unprofessionalism2
    • All the bank fees2
    • Charging fees on top of fees2

I have had the bank for awhile now and every once in awhile i will have random overdrafts and fees. It's ridiculous! Add comment

  • Jun 25
  • Banks
  • Killeen, Texas
  • Bank Account
  • 17
  • REVIEW RATING 4/5

FROM ABOUT 5/10/2015 TO 1/20/2015 THERE IS NO RECORD OF MY USE OF DEBIT CARD THAT RESULTED IN A NEGATIVE BALANCE, I SHOULD HAVE ENOUGH WHAT IT CALLED SWIPES TO NOT HAVE BEEN CHARGED A FEE. TO INCLUDE I WAS NEVER INFORMED ON THE DATE THE SWIPES BEGAN OR ENDED UNTIL 6/15/2015 THE DAY I WENT TO PUT MONEY ON MY ACCOUNT,THEY SAY ONE DAY LATE RESULTING IN A NEGATIVE BALANCE FEE BEING PAST 5 DAYS. BEING... Read more

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These bastards wont even let a beneficiary place a hold on a deceased mothers accounts so that the funds can not be accessed or used. Until they have a death certificate. And it takes 3-4 weeks to obtain a death certificate so for a whole *** month anyone could spend her money smh. Add comment

I'm going to try talking to fox news and BBB and fike a complaint because these thieves are charging 35.00 for every transaction and charging me an extra 2.50 on a daily basis.im hoping to sue!!! Add comment

  • May 26
  • Banks
  • San Francisco, California
  • Bank Account
  • 1
  • 1
  • 4
  • REVIEW RATING 4/5

Most manipulative bank I've ever dealt with, they try to hide the ways they can charge you money. If you don't spend your money they will for you. Read more

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  • May 20
  • Banks
  • Buford, Georgia
  • Checking Account
  • 108
  • REVIEW RATING 4/5

I opened a bank account with First Inconvenience in Lufkin a few years ago simply because I needed to cash a check on a Sunday and I didn't have a bank account. I deposited my chneck and all was well. I was due to move back home a few days later and I realized Beaumont hadn't opened their branch yet so I couldn't really use the account, but I left it open anyway. I left about a dollar in the... Read more

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  • May 05
  • Banks
  • Amarillo, Texas
  • Loan
  • 1
  • 1
  • 173
  • REVIEW RATING 4/5

My husband & I are on vacation this week...we wanted My husband & I have had 4 Fresh Start loans, & paid them off. We paid the last one off in January of this year, 2015. I called the 1-800 # To get an "all is good" before we went the 17 miles to the branch, to do the paperwork. Yes, I know we could have went online, but I like the face to face. They told us the 90 day "cooling off"... Read more

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  • May 01
  • Banks
  • Fort Worth, Texas
  • Account Closing
  • 125
  • REVIEW RATING 4/5

My son went into the branch to close his account. The Asst. Manager refused and would not help at all - simply told my son that he could not close the account. AFTER my son called me and I spoke with him (the Asst. Manager), he agreed to give my son his funds but refused to close the account. First "Convenience" Bank - not if you learn differently. As it turns out, they had already "paid" the... Read more

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  • Apr 03
  • Loans and Mortgages
  • Crandall, Texas
  • Fresh Start Loan
  • 1
  • 1
  • 214
  • REVIEW RATING 4/5

I've been with First Inconvenience Bank for 9 years. I had trouble with their customer service from time to time but I stuck with them because of obtaining a Fresh Start Loan. Well as of April 3, 2015 I will not be apart of this crooked bank. I applied for a fresh start loan (which they don't check credit) they turn me down because I gave them truthful answer to how much I my expense is. This is... Read more

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My only complaint is why don't we have ATM's in more convenient places. I hate having to go to a walmart or Kroger to get money!!! Add comment

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