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1.0

1st *** BANK has very poorly trained staff. Due to a teller/clerk who spoutted off, I do believe, what was the first thing that popped into his otherwise empty head, in regards to debits presented for payment and how long it took to debit the account, we ended up with of course, IFS!!!!

It started a horrid snowball effect in which we ended up $ 800.00 in the hole!!Their FAULT, THEIR ERROR, THEIR EMPLOYEE. THEIR SOLUTION?... a *** fresh start loan. Where they have at Will taken from our account whatever money is in there.

If it's ยข.54 and that's all, they take it, if it's more than loan payment they make up erroneous fees and take what they want. Unprofessional, unhelpful, untrained and I do believe uneducated in banking regulations. I live on ss disability, which isn't that much to begin with and their outright thievery has put my rent pmt in jeopardy more than once!

They should be criminally prosecuted! As of today my little income is outta there and they can kiss my fat ***!

Reason of review: Problems with payment.

Location: Fort Worth, Texas

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Guest

Blame the bank bc u dont know how to manage a checking Account. u people act like the bank goes Into ur account and starts charging fees for no reason. Obviously you had nothing to do with why the fees were charged.

Guest
reply icon Replying to comment of Guest-962325

Exactly! Whenever I have had an issue...it's been MY fault.

They have always been fair and helpful.

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