First Convenience BankComplaints and Reviews

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1.5 Based on 71 reviews
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  • Customers like
    • Open 7 days a week 4
    • Paycheck was deposited a day early 3
    • Location 2
  • Customers don't like
    • Unprofessionalism 8
    • Horrible customer service 7
    • Stealing money 6
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First National Bank TEXAS aka First Convenience Bank I opened checking account at the Walmart 2840 Hwy 95 Bullhead, City AZ 86442, location. You know you are banking with the WRONG bank when employees do not have a clue what a BANK CERTIFIED CHECK is and when supervisors, managers do finally figure it out what a BANK CERTIFIED CHECK is, per management it takes 3 days to clear . . . a certified bank check . . . NOT the bank you want to handle... Read more

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I have a account with first convenience bank for one year in Fort Worth Texas and customer service at my bank is so great I love banking with first convenience bank I have no problem and staff are so good and helpful i love this bank

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Do not bank here ! They have twice bounced my payroll check and charged me $44.00 each when my employer banks there as well . Then the checks were redeposited days later , all this without my knowledge until I went to use my card and it was declined. Tolde to take it up with my employer .

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This is a terrible bank! Terrible! There is nothing convenient about it at all. You always have to go to a physical location for everything. Customer service is awful. There is a company called 1st Convenience Bank Shares that calls if you're every in the negative and it is so suspicious, because THEY call YOU and then won't tell you who they actually are until you give them you're information. Literally the guy just kept repeating, "We're... Read more

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They stile miney out of my account which I did not have in the first place and then put me in the negative and I dont even have overdraft on my account ao it should NEVER get that low... I am so pissed...

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Convenience my *** ,,there was nothing convenient about this bank. Super old school type of bank where you have to physically show up to there office inside an albertsons to deposit money. My card didn't work for a week and had to go in twice ,,,also horrible service ! There was always a line of people waiting to talk with their two person staff. I don't understand why people would bank with them since I've only heard nothing good and everything... Read more

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10 ppm waiting in line an 1 worker the manager at that..everytime, everyday...IH35.location.. horrible!!! Not very convenient.

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Nothing good about this Bank time to change Bank

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I would never recommend to anyone to use this bank. I have been given wrong information a lot of different times & now that I want to close my account they will not let me & also gave me the wrong information on closing my bank. Now I am dealing with NSF charges because of pending transactions I tried to get them to close my account before anything else drafted out. Had no idea to help me. I will NEVER bank with this bank again! I will make as... Read more

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