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Worst customer service ever!!! they don't listen to customers needs, and they super rude and hang up the phone. called to ask what was the cash advance limit and they had no idea of what that is the lady kept offering me overdraft services but that not what I needed...
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1.1
#1103380
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Don't get a bank here, their customer service sucks, a bank ran by *** *** people. I explained my situation to a girl in the Odessa branch and it didn't seem to go through her head, she kept transferring me to customer service and I told them they were closed and her...
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1.0
#1098716
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On August 18, 2017 I had 3 debits erroneously charged to my checking account. On August 21, 2017 I found the charges on my account via the bank website. I contacted the merchant and they immediately processed credits back to my bank account. I told them that they had...
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1.0
I didn't like
  • Failure to refund fees
  • Lack of knowledge
  • Incompetance
#1090847
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First Convenience Bank - Not good

First Convenience Bank
#1103130
Not good at all that's all
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First Convenience Bank - Horrible

First Convenience Bank
#1103127
1.0
Details
Very bad service is like a peace of ***
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First Convenience Bank - Bad Service

First Convenience Bank
#1103126
1.1
Details
This bank is horrible. They're service sucks since they only have two tellers working up front and you can see the manager in the office looking at the line. They never let you know that they've charged you an overdraft fee until after they've done it a couple of times
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First Convenience Bank - RUN as far as way as you can

First Convenience Bank
#1091895
1.0
Details
Worst customer service Money hungry bank
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Alright let's start from the beginning! So I wasn't paid on a Thursday which is when we usually get paid. I haven't even had the account open for 4 months yet. Well I also get paid on Friday through my other bank (it's a long story don't ask). Anyways, I got paid $100...
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1.0
#1087550
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I thought you had privacy policies with First Convenience Bank. I thought all banks did. However not this one. This manager at one in particular in Arizona is a stalker. Actually told, who is now my spouse that she new I had moved and was living with them. My spouse...
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#1070473
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They always decline my card when i want to make a deposit into my Forex account. I am a currency trader, and when I see an opportunity, i want to grab it fast, but first convenience bank always declines my card. I have gone to the bank several times and told them about...
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1.0
#1067642
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First Convience is NOT A BANK! They claims overdraft protection will keep you from racking up NSF FEES WELL GUESS WHAT THEY LIED!!! They charge both and there ONLINE SHOWED MY TRANSACTIONS POSTED SO HOW CAN IT GO FROM POSTED BACK TO PENDING IN 3-5 days? Please explain...
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Anonymous
Anonymous

Maybe you are a ***

1.0
#1065811
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this bank is the worst I have ever dealt with. I wasn't notified that my card was declined today and when I called the branch the lady said they couldn't tell me why as account said confidential. I was told to call customer service and guy in center said same thing. He...
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#1058415
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Gabriel M. Gabriel M. Corpus Christi, TX 319 friends 5 reviews 1.0 star rating 6/8/2017 This is not your bank for business. I have had with them for years. Recently they gave me nsf fees for 3 transaction. The purchases were in fact made 19 days prior. I knew I was...
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Anonymous
Tim

I recently changed to this bank from Wells Fargo. It was at the same time I was getting paid and I did not set up my direct deposit with employer yet. !st C wanted to put a 9 ...

1.2
I liked
  • People in the office
I didn't like
  • Make my issue seam like it my fault
  • Customer service
#1058177
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boy......I really like all of these SECURITY links that you NOW add, even to all of your......really to EVERYTHING. So....now....I cannot even enter your online banking......since I do not have a phone and do not have an email address...... since....it seems...
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1.2
I didn't like
  • Security issues
#1046107
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