Bryan S Fvo

Need it now

This bank sucks. I need an increase in daily spending and they are CLOSED! What do I do when I need to purchase something greater than my limit? Call the bank? They are CLOSED???
View full review

Preferred solution: Service

Vathsana V

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My debit card been charge on july and August i did not authorize the charges please help me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
First Convenience Bank - My debit card been charge on july and August i did not authorize the...
First Convenience Bank - My debit card been charge on july and August i did not authorize... - Image 2
My debit card was charged on July and August in the amount of 119,119,and 129. Please help me. My number is 832-244-****
View full review
Loss:
$367

Preferred solution: Full refund

Vathsana V

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

My debit card been charge on july and August i did not authorize the charges please help me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
First Convenience Bank - My debit card been charge on july and August i did not authorize the...
First Convenience Bank - My debit card been charge on july and August i did not authorize... - Image 2
My debit card was charged on July and Aug took it like 400 dollars I try to call and complain today on 9/2/23. But noone is available. Please help me my number is 832-244-**** the amount was 119,119 129
View full review
Rosio Nse
map-marker Houston, Texas

Mad customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Lots!!! Need help now Now now I want a real bank like wells bofa Chase!!! Unbelievable customer service No 24 hours
View full review

User's recommendation: Don’t bank here!

Jered l

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albuquerque, New Mexico

Suspicious activity

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
First Convenience Bank - Suspicious activity
5.00 dollars transferred from my checking to my savings account without my knowledge or authorization
View full review

User's recommendation: Always have a good observation of you bank activity daily and report all suspicious activity.

Anonymous
map-marker Phoenix, Arizona

They suck

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Website is always down=can't transfer, or even access anything, get locked out=you're sol till the next day, couldn't stop a fraud charge, not open till 10am, I cannot stress enough how infuriating their pos website and phone number runaround bs is.
View full review

User's recommendation: Go somewhere else!

Cristiane J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

I have a payment online inssue

First Convenience Bank - I have a payment online inssue
I need rent a space on public storage ,and Im doing step by step all the process online and in moments the I need pay for ,start the issue
View full review
Latisha B Umd

Customer care

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I transferred money from cash app. Five hours ago has not showed up was not even pay for my hotel room so now I am sleeping outside because they do not have 24 hour customer care. This makes no sense why a bank would not have 24 hour live customer care. I am closing my account tomorrow. Do not join this bank.
View full review
Cons:
  • No customer care reply person 24 seven

User's recommendation: Do not join this bank

Jeremy A Wxe

Change my phone number on my account

I got a new phone and I wants too change the number on my account
View full review

Preferred solution: My number changed on my account

Anonymous
map-marker Richardson, Texas

Because you put a hold on my acct I was at the Gucci Store trying to purchase a purse

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need my limit to be raised its embarrassing when you at a store and your card declines. I was at the Gucci Store and my card declined.
View full review

User's recommendation: Bank somewhere else do not bank at First Convenience

Arthella Rvy
map-marker Phoenix, Arizona

Dispute

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
First Convenience Bank - Dispute
I had got scam thur a online fake game on social media for 30 dollars m I sent them 20 frist n then ten n they tryed telling me it's on my game n I said no it not also I had saw that there was other transaction made to from 21 to the 27th of march
View full review
Arthella Rvy
map-marker Phoenix, Arizona

Dispute

First Convenience Bank - Dispute
First Convenience Bank - Dispute - Image 2
Yes I never made these transaction they all were on the 27th I believe n also I had got scam they lied about being a online game which I had sent 30 dollars to them n I was supposed to get refund my money but I still have not seen or heard from cash app they said cause my bank card was link to cash app yes so the ones that start wit a p those all had be made from mar 15 to the 27 yes n also the one I said for ten I had sent 20 frist n then another ten n I had asked them to sent my money back n they wouldn't and I have all my text from me to them asking for my money back n they would it
View full review
Brittne Dth
map-marker Mansfield, Texas

Robot

We have to change our address no one answering how hard is it to get a person the phone never works and 100 words just makes it worse
View full review

User's recommendation: Pray

James H Xgw
map-marker Grapevine, Texas

Bad experience at bank

Bad experience at bank tried to cash check, but will not cash it because some reason not enough checks cashed or some ***
View full review

Preferred solution: Apology

User's recommendation: Take the check and if you have if it’s not a first convenient bank check today did the bank it’s written on

Melshawn J

Can't talk to a 24 hour customer service provider

Someone is trying to get in my account but I can't stop it cause you don't have a 24 hour service...I'm pissed Get a 24 hour service
View full review

Preferred solution: Someone on the damn phone when needed

George S Bwy

New debit card not recognized

Yes, there was a question when I applied for a new debit card. An internal mistake of issuing duplicate card numbers but was immediately resolved before the following morning, Human error can happen now and then, however, in this case it was immediately corrected. I am very pleased with the result.
View full review

Preferred solution: Nothing, the problem was resolved

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article