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I was charged an overdraft fee of $33 for a mistake that my car insurance had made by trying to take a payment and my payment had already been processed on the 5th of november so because of this i was charged the overdraft fee. I contacted My insurance company and told...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 21.
1.0
#1405588
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First Convenience Bank - You people suck

I singed a paper that no no no overdrafts but the bank keeps overdrafting and now my boyfriend is mad at me because of your bank mistake not mine the problem was not resolved and he wants me to find a new bank so thanks for nothing
Company wrote 0 public responses to the review from Nov 16.
#1402048
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First Convenience Bank - It’s my money and I need it now

I had $100 magically vanish from my account at 2am without any explanation other than an error screen on my phone that was what caused me to look deeper into this issue originally....
Company wrote 0 public responses to the review from Nov 08.
#1396001
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The teller's are rude and extremely unprofessional! One was one her phone durring a transaction! The female who helped me didnt look like she worked at a bank.. more or less acted as if she did. She was very rude in the middle of our transaction she kept having side...
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Company wrote 0 public responses to the review from Nov 07.
1.0
#1395840
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I had 2 accounts for the past 3 years. Both acvounts were closed. I was told because i deposited CASH to often. I had balances in both accounts and never received that money from the bank. I was never called , emailed or contacted about the problem with my cash...
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Company wrote 0 private or public responses to the review from Oct 31.
1.0
#1391969
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First Convenience Bank - Funds Availability

On 10/22/2018 I electronically deposited money at 12:50 pm. That night a check came in and they bounced the check and then added the deposit. This goes against their own funds availability process. After about 20 phone calls I'm still waiting for an answer. I've been with this Bank since November 2005.
Company wrote 0 public responses to the review from Oct 26.
#1389069
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I have been with this bank for a few years now and I am so done with them. I have been charged NSF charges because I accidently used the wrong account. I was paying bills and I submitted to pay a bill through the wrong account while I was in the hospital on medication....
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Company wrote 0 private or public responses to the review from Oct 22.
I didn't like
  • Charging fees on top of fees
#1386909
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First Convenience Bank - Teller

An associate threaten a manager in walmart was out of line
Company wrote 0 private or public responses to the review from Oct 21.
1.0
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Customer service
#1386163
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First Convenience Bank - Teller out line

Location inside 3014 short st walmart a teller associate going off on a manager at walmart trting to figth her not proffesional at all!!
Company wrote 0 private or public responses to the review from Oct 21.
1.0
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Product or Service Quality
#1386161
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Contact First Convenience Bank

Mailing Address:
First Convenience Bank
P.O.Box 937
Killeen, Texas 76540-0937
United States
Phone:
(254) 554-6699
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I will NEVER bank with first convenience again! Their customer survive is pitiful. I have been a customer with this bank for 2 years now. I have never overdrafted my account, i pay all my bills thru my account and I have direct deposit to this account. Last week I went...
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Company wrote 0 private or public responses to the review from Oct 16.
1.0
#1382986
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