filters
state:
Show
city:
Show
product:
Show
Show

First Convenience Bank - Awful customer service

This Bank is Awful!!!!! They make it entirely to complicated for the elderly. You can call back to back and get told two different things. There is know way I would ever refer someone to this bank. My poor mother in law has been put through the ringer with this bank. So over it!
#1322441
Reply to reviews
Show

First Convenience Bank - Sitting here at gas station for 2hours

Waiting for money to go thru on my account and onto my card. What ever happened to being deposited after midnight
#1320067
Reply to reviews
Over the course of 6 years, I had been with one bank and one bank only.. this one. Several events have transpired and were almost never resolved! They’ve closed several accounts ( savings and checking both) and when someone tried stealing my identity it was not...
Read more
1.2
#1313937
Reply to reviews
Have been banking with you for two years.Last cash app transactions have not posted till the next day and i am charged for this by cash app was toll bye them it 1st convience fault its not showing in my account.Called your customer service *** for 25minutes explained...
Read more
1.7
#1311216
Reply to reviews
Show

First Convenience Bank - Check my balance

Checking Balance on acount need infomation
#1295521
Reply to reviews
Show

First Convenience Bank - Bank Sucks

My daughter opened a Student Account and they charged her 54.00 Service Fee. Never ever Bank any First convenience Bank especially Harker Heights, Tx
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1291746
Reply to reviews
Show

First Convenience Bank - Check My Bank Apps

I cant chexk my account. Balance
#1275948
Reply to reviews
for some reason all of a sudden i'm getting my money held thru loss prevention, loss of what? don't owe them any money they just make up all kind of stories can't explain it, they just think you are stupid enough to go along with it. last time for me! they dont care...
Read more
Anonymous
Anonymous

Very poor excuse for a bank, just like the four monster banks. Fire them and use a credit union.

#1271492
Reply to reviews
Show

First Convenience Bank - Bad Customer Service

I had a bad customer service experience with manager, Vanesssa Tapia . It should have never happened and did not demonstrate a sense of professionalism. She was angry, rude, and very defensive. Although, I tried to remain calm, she did not like the confrontation and I told her she was wrong and rude.
3.4
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1266925
Reply to reviews

Contact First Convenience Bank

Mailing Address:
First Convenience Bank
P.O.Box 937
Killeen, Texas 76540-0937
United States
Phone:
(254) 554-6699
More

First Convenience Bank Products and Services

All First Convenience Bank Products
Show

First Convenience Bank - Password problem

I called for someone to tell me my password I don't want to reset it anymore, the app is supposed to just let me use my pin but every time an update comes along it messes this up. I'm just trying to check my balance and bank activity.
#1263932
Reply to reviews