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First Convenience Bank - Check my balance

Checking Balance on acount need infomation
#1295521
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First Convenience Bank - Bank Sucks

My daughter opened a Student Account and they charged her 54.00 Service Fee. Never ever Bank any First convenience Bank especially Harker Heights, Tx
1.0
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#1291746
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First Convenience Bank - Check My Bank Apps

I cant chexk my account. Balance
#1275948
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for some reason all of a sudden i'm getting my money held thru loss prevention, loss of what? don't owe them any money they just make up all kind of stories can't explain it, they just think you are stupid enough to go along with it. last time for me! they dont care...
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Anonymous
Anonymous

Very poor excuse for a bank, just like the four monster banks. Fire them and use a credit union.

#1271492
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First Convenience Bank - Bad Customer Service

I had a bad customer service experience with manager, Vanesssa Tapia . It should have never happened and did not demonstrate a sense of professionalism. She was angry, rude, and very defensive. Although, I tried to remain calm, she did not like the confrontation and I told her she was wrong and rude.
3.4
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Reliability
Staff
Value for money
Website
#1266925
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First Convenience Bank - Password problem

I called for someone to tell me my password I don't want to reset it anymore, the app is supposed to just let me use my pin but every time an update comes along it messes this up. I'm just trying to check my balance and bank activity.
#1263932
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First Convenience Bank - Horrible!

Can’t ever log in, automated system doesn’t work, it just keeps recycling saying It didn’t receive the right number. You call customer service wait 25 min on the phone only to have the rep hang up in your face
#1241325
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First Convenience Bank - They are thieves charge over draft charge insufficient funds

yes but still ripped off
#1240962
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On April 17 2018 i was about to make a payment on my cell phone bill, this stupid bank charge me with a $12 maintenance fee because my account was under $100 but i had $92 after a payment for my mortgage went thru. I call the customer service and the rep sounded like a...
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#1235339
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Contact First Convenience Bank

Mailing Address:
First Convenience Bank
P.O.Box 937
Killeen, Texas 76540-0937
United States
Phone:
(254) 554-6699
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First Convenience Bank Products and Services

All First Convenience Bank Products
I've banked with this institution for about 6 years. Over the years I've ate so many of there ridiculous fees. When I ask for help they are so heartless. When you are a loyal customer they should probably treat them better. I am just disappointed by the way they handle...
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1.0
I didn't like
  • Horrible business model
#1232160
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