State: Texas City: Dallas Clear all filters (25 of 217 reviews match)
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I've been with this bank for going on 6 years. I usually have no issues bc I have direct deposit. I don't o negative in my account or anything. But recently, in the last year or so, things have changed. I have a military account. It used to be free but not anymore, I...
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Anonymous
Anonymous

Very bad bank they are literally ripping their customers. An overdraft charge of 34$ for a purchase posted late of 2.19$

2.8
#949935
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I have two checking accounts with this bank. I set up an one time auto bill pay for $275.00 to be drafted from my account. In error I set it up to come out of the wrong account which did not have the funds available. Instead of the transaction being cancelled or...
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2.0
I liked
  • Location
  • Hours
  • Paycheck was deposited a day early
I didn't like
  • Lack of accountablity
  • Employee helpfulness
  • Bank fees
#882397
Reply to reviews
I been this bank over 3 years!!!!! I filed some disputes on my card 3 i handle on my own 1 they gave me my money back. With that they gave me a PREPAID card not linked to my account. So now that i have had a wrecked, no car, no money! At home with a toddler and broken...
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1.0
I liked
  • Open 7 days a week
I didn't like
  • Employee helpfulness
  • Lack of accountablity
  • Bank fees
#874831
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First Convenience Bank Check Deposit Review

First Convenience Bank
#944502
1.4
I was told that a check I deposited would be held for 7 days and the 7days have came and gone. The bank I wrote the check from said the check hasn't been presented to them for it to be deposited. What is the problem. Both banks are in Texas. I'm gonna close this account. Not liking how you guys work.
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First Convenience Bank Loan Review

First Convenience Bank
#587401
1.0
misleading customer's with fresh start loan
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When I opened my account I was told once my direct deposit hit I would be credited $9.99. Never happened! I went to the bank and spoke with Customer service about it and both times it was "supposedly" sent to a supervisor for credit which never happened. The Fees are...
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1.0
#790698
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I have the same problem with this bank when ever I have alot in my account, they u won't post any ach payment from my other credit card company, but when I didn't have enough in my account they will quickly post 2nd day and charge me nsf. I aint never see bank post ach...
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After some time of having around 20 or so dollars in my bank account, as a student out of work you don't put money into a second bank account, they deactivated it making it impossible to use any of the funds. When calling about this they asked obscure questions about...
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1.0
I didn't like
  • Charging fees on top of fees
  • Unprofessionalism
  • Stealing money
#676742
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This bank was the cause of the errors on my account, then refused to waive the numerous fees on my account. I reported them to the BBB today and I'm currently in talks with an attorney to take my case to small claims court. I'm speaking with different media outlets to...
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1.0
I didn't like
  • Lack of accountablity
#613282
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I opened a checking account about 4 years ago, cause Im in and out of town and needed access to cash, kept a balance of 200-500 dollars, last week got a statement that they were charing me $35 for 10 month of inactivity...called and raised ***, they basically made fun...
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Anonymous
Anonymous

Its in ur deposit agreement. If u read it like I did it clearly states what their policy is on inactive accounts. Dont blame the bank bc ur to lazy to read an agreement they p...

#610053
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I cannot believe that this bank would rather not waive an overdraft fee as a one time courtesy that was only there for one day, than keep me as a customer. I swear they have no kind of customer service and they are not willing to work with you. I would not recommend...
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Anonymous
Anonymous

May be you just an *** of how to use this bank account u just want a fee waived *** pls they don't care about customer u over here crying most people that have this bank is be...

Anonymous
tiredofbeingrippedoff

you are very correct . this bank is charging me overdraft fees for a schedule payment being taking out of my account the same day I got my direct deposit . but since the bank ...

1.6
I didn't like
  • Unprofessionalism
  • All the bank fees
  • Charging fees on top of fees
#591826
Reply to reviews
I too have been taken to the cleaners by this bank. They are regulated by the FCC. Not the one your thinking of. go to helpwithmybank.gov and file a complaint. go to helpwithmybank.gov and file a complaint. go to helpwithmybank.gov and file a complaint. go to...
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